About Tickazilla

Some experiences stay with you long after the event itself — the excitement of a much-anticipated football match, the atmosphere of an international rugby fixture, the traditions of Munich Oktoberfest or the memories made while travelling somewhere new.

Whether it's football or rugby tickets, Munich Oktoberfest reservations or hotel accommodation, customers around the world can make their arrangements with Tickazilla through a secure online booking platform, supported by our experienced UK-based team.

Our approach is straightforward: combine specialist knowledge, personal attention and clear communication to help customers make informed booking decisions with confidence.

Our journey began in 2002 with the establishment of Football Encounters UK Ltd, initially specialising in football tickets and travel arrangements for SS Lazio and AS Roma matches in Rome, Italy.

Building on those early beginnings, we expanded our services to include other Italian Serie A clubs before moving into Spain, offering tickets for La Liga fixtures.

In 2009, we took the next step with the launch of Tickazilla, bringing a wider selection of sporting and cultural events together under one brand.

Since then, our services have continued to evolve, helping customers experience sporting events and destinations around the world. Our offering has also grown beyond event tickets to include a dedicated hotel booking service, giving customers the freedom to arrange accommodation independently of an event.

Whether you're travelling to support your favourite team, planning a special occasion, organising a group experience or simply looking for somewhere to stay, Tickazilla offers a range of booking options to suit your plans.

Football tickets

Football is where our story began, and it remains at the heart of Tickazilla.

From Europe's top football leagues to magical nights in the UEFA Champions League, we offer tickets for some of football's most exciting domestic and European fixtures.

Whether you're supporting your favourite team close to home or combining a city break or holiday with a football match, attending a live game is an opportunity to experience the passion, culture and atmosphere that make the sport so special.

With experience in football tickets and travel dating back to 2002, we appreciate how much attending your chosen game can mean to a supporter. That's why we help you explore the available ticket categories and seating options to find the right matchday experience for your visit.

Rugby tickets

International rugby brings together passionate supporters, historic rivalries and some of the sport's most memorable occasions.

We specialise in tickets for major rugby union fixtures, including the Six Nations and Nations Championship, helping supporters experience these occasions first-hand.

Whether you're following your national team or happen to be travelling to the city whilst a game is taking place, we provide information about available ticket options and match arrangements to help you plan your visit.

A rugby weekend can also be the perfect opportunity to discover a new destination, combining the atmosphere of the match with the sights, culture and experiences the host city has to offer.

Munich Oktoberfest tickets

Few celebrations capture the spirit of a destination quite like Munich Oktoberfest, with its traditional beer tents, Bavarian hospitality and unmistakable festive atmosphere.

At the heart of this world-famous two-week festival are its fourteen main beer tents, where visitors from around the world gather to enjoy live music, Bavarian food specialities and a uniquely sociable atmosphere.

There's even Kuffler's Wine Tent among the fourteen — a reminder that Oktoberfest isn't just about beer!

Tickazilla offers individual table seats and full table reservations inside these iconic venues, giving customers the opportunity to experience the celebrations from the heart of Oktoberfest.

Our reservation packages include guaranteed seating, a personal hosted welcome, accompanied entry to your reserved table and on-site support throughout your visit.

Whether you're discovering Oktoberfest for the first time or returning to enjoy the festivities again, we help you explore the available beer tents and reservation options to find the experience that suits your plans.

Hotels

Finding the right accommodation is an important part of any trip, whether you're attending a sporting event, enjoying a city break, planning a holiday or travelling for business.

Tickazilla provides a dedicated online hotel booking service, allowing customers to explore accommodation options in destinations around the world and select properties that suit their travel dates, preferences and budget.

Hotel accommodation can be booked independently through our dedicated hotel booking service or added during the event ticket booking process.

When booking event tickets, adding hotel accommodation is optional. However, certain event organisers may impose strict booking conditions requiring tickets to be purchased together with hotel accommodation.

Our aim is to make finding and booking accommodation convenient, with clear information about the available options and applicable reservation conditions.

Choosing a company to book with involves trust, especially when it's your first time booking with them. We believe that trust is earned through clear communication, personal attention and the way customers are treated throughout their experience.

Experience with a personal touch

Behind Tickazilla is a dedicated team that combines years of experience in event tickets and travel with a genuine commitment to personal customer service.

We assist customers from around the world, offering knowledgeable guidance on everything from ticket categories and delivery arrangements to venue requirements and group bookings.

No two bookings are exactly alike. Some customers know precisely what they want, while others may be attending an event for the first time or arranging something special for family, friends or colleagues.

Whatever the occasion, we take the time to understand our customers' individual requirements and help them explore the options best suited to their plans.

Clarity and transparency

We believe that confidence begins with knowing what you're booking and whom you're booking with.

That's why we place importance on clear product descriptions, transparent booking conditions and providing customers with the information they need to make informed decisions.

Tickazilla operates as an event ticket reseller, and ticket prices may be higher or lower than their original face value. Some events are available as ticket-only bookings, while others require an additional product or package arrangement.

Support when it matters

Our commitment to customer service begins before you make a booking and continues throughout your experience. Whether you're planning your visit, preparing to travel or already at your trip destination, we're available to answer enquiries, explain ticket arrangements and provide practical information.

We understand how important it is for you to know that help is available, particularly when travelling to an unfamiliar destination or attending a major event.

That is why we provide 24-hour emergency telephone assistance to customers across all Tickazilla bookings, ensuring they can reach us should an urgent situation arise.

Every booking has its own story, and hearing about our customers' experiences matters to us.

Customer feedback provides valuable insight into what we do well and how we can continually improve the service we offer.

Honest customer reviews on Trustpilot

Trustpilot is now our primary customer review platform, where customers can share their experiences and prospective customers can read real independent feedback about Tickazilla.

We welcome genuine reviews, whether positive or critical, and encourage anyone considering booking with us to explore the experiences shared by other customers.

Previous customer reviews

Before moving to Trustpilot, Tickazilla collected customer feedback through its own dedicated review platform.

These historical reviews include first-hand accounts of individual events, ticket delivery and collection, seating arrangements, venue facilities and other practical aspects of customers' experiences.

Although new customer reviews are now collected through Trustpilot, we continue to make these earlier reviews available as a historical resource while the archive is maintained.

Whether you're planning a football trip, following your national rugby team, looking to attend Munich Oktoberfest or arranging hotel accommodation, we're here to help you find the right options and make the most of your experience.

Tickazilla is a trading name of Football Encounters UK Ltd, a company registered in England and Wales.

Company registration number: 04500142.

UK VAT registration number: 808 8664 89.